BelleLux Bags – Replacement Guarantee Policy
-
At BelleLux Bags, we stand by the quality of our products and offer a Replacement Guarantee for any manufacturing defect or damage during delivery.
-
Customers must report any issue within 7 days of receiving the product to qualify for a replacement.
-
To initiate a replacement, please email us at BelleLuxBags@gmail.com or call 9363853630 with your order details and photos/videos of the issue.
-
Our quality team will review your request and confirm eligibility for replacement.
-
If the same item is unavailable, a replacement of equal value or store credit will be provided.
-
Items damaged due to misuse, neglect, or unauthorized alteration are not covered under this policy.
-
Please ensure the product is returned in its original packaging with all tags and accessories intact.
-
Return shipping costs will be covered by BelleLux Bags if the defect is confirmed.
-
We reserve the right to decline replacement requests that do not meet the policy conditions.
-
For any questions or assistance, contact our support team at BelleLuxBags@gmail.com or 9363853630.